SYSback Systemhaus für Automatisierung, Hochverfügbarkeit, Virtualisierung, Netzwerke und Datensicherheit

News

Neuigkeiten bei SYSback & Interessantes im Umfeld

ITIL® as a driver and trendsetter: HP ITIL best practice templates as a template to standardize

Axel Himmelreich, SYSback |

In order to increase customer satisfaction and service quality efficiently, and to reduce IT costs, it is necessary to have an orientation according to the ITIL® framework and the use of a...

Weiterlesen

Picking up and setting ITSM trends

Axel Himmelreich, SYSback |

Big data, social collaboration, mobility and cloud are among the key trends influencing ITSM according to industry analysts. When it comes to these trends there are two questions: How do HP ITSM...

Weiterlesen

Trends in IT Service Management - What does the future hold?

Axel Himmelreich, SYSback |

A recent survey in North America and Western Europe shows clear trends for solutions for IT Service Management (ITSM). In this survey 270 IT staff were asked about their experience in ITSM as well as...

Weiterlesen

SYSback als HDS "Partner of the Year FY14 – Strategic Wins" ausgezeichnet

SYSback |

SYSback als HDS "Partner of the Year FY14 – Strategic Wins" ausgezeichnet

am 17. Juni fand in Bad Nauheim das Hitachi Partner Forum 2015 statt.

Weiterlesen

SYSback unterstützt das ‚Buch Release Event‘ des itSMF Deutschland e.V.

SYSback |

Am 23. Juni 2015 findet in Frankfurt am Main im Hotel Monopol ein Release Event des itSMF Deutschland e.V. zur Vorstellung zweier Bücher statt. Die SYSback unterstützt itSMF Deutschland e.V. zum einen...

Weiterlesen

SecPo - Security Workshop: Überblick über alle Sicherheitsprozesse

Alexander Hartmann, SYSback |

Die Informationssicherheit ist das Immunsystem des Unternehmens – schützen Sie Ihr intellektuelles Eigentum.

Weiterlesen

6 Tips for a successful hybrid ITSM strategy

Axel Himmelreich, SYSback |

Many companies use a variety of cloud solutions or they are thinking about using cloud solutions as part of their strategy. This is true especially in the area of IT Service Management (ITSM) because...

Weiterlesen

Make custom developed software part of your standard service desk –with HP Service Manager

Axel Himmelreich, SYSback |

When dealing with software, it is challenging to have the standardization of a custom feature across multiple release cycles of a standard software product.

Mastering this challenge results in...

Weiterlesen